Privacy Policy

Privacy Policy.

This Privacy Policy explains how Biological Truth may collect, use, store, protect, and manage customer information when you access our website, submit forms, or place an order.

Biological Truth respects customer privacy and is committed to handling personal information responsibly. This Privacy Policy applies to information collected through our website, checkout process, contact forms, wholesale inquiries, customer support requests, and related services.

Information We Collect

We may collect personal information that you voluntarily provide when using the website, submitting a form, creating an account, placing an order, or contacting our support team.

  • Name and contact details
  • Email address and phone number
  • Billing and shipping information
  • Order details and purchase history
  • Wholesale inquiry information
  • Messages submitted through contact forms
  • Account login details where applicable
  • Technical information such as browser type, device type, IP address, and website activity

How We Use Your Information

Biological Truth may use collected information to operate the website, process orders, provide customer support, review wholesale inquiries, improve website performance, and maintain a secure purchasing experience.

  • To process and fulfill orders
  • To provide order updates and customer support
  • To respond to product, wholesale, and general inquiries
  • To verify order details and prevent fraud
  • To improve website performance and customer experience
  • To comply with legal, regulatory, and business obligations
  • To communicate important updates regarding orders, policies, or services

Payment Information

Payment information may be processed through secure third-party payment providers. Biological Truth does not intentionally store complete payment card details on its website servers unless required by an authorized payment system or service provider.

Shipping and Order Fulfillment

When an order is placed, relevant customer information may be used to process, package, and ship the order. This may include sharing necessary order and delivery details with shipping carriers, fulfillment partners, or other service providers involved in completing the order.

Wholesale Inquiry Information

Information submitted through wholesale forms may be used to review buyer eligibility, evaluate product interest, estimate order volume, communicate availability, and respond with next steps regarding wholesale access.

Cookies and Website Tracking

Our website may use cookies, analytics tools, tracking technologies, and similar systems to support website functionality, improve user experience, understand website traffic, monitor performance, and help secure the website.

You may be able to disable cookies through your browser settings. However, some parts of the website may not function properly if cookies are disabled.

How We Share Information

Biological Truth does not sell personal information. We may share limited information with trusted service providers when necessary to operate the website, process orders, provide support, or comply with legal obligations.

  • Payment processors
  • Shipping and fulfillment providers
  • Website hosting and maintenance providers
  • Email and customer support platforms
  • Fraud prevention and security services
  • Analytics and performance tools
  • Legal, regulatory, or compliance authorities where required

Data Security

We use reasonable technical and organizational measures to help protect customer information from unauthorized access, misuse, loss, alteration, or disclosure. However, no website, payment system, or online transmission can be guaranteed completely secure.

Customer Responsibility

Customers are responsible for providing accurate information, maintaining the confidentiality of any account login details, and ensuring that their use of the website complies with applicable laws and regulations.

Email Communication

By submitting your email address through the website, you may receive order-related messages, support replies, wholesale responses, or important service updates. Promotional communication, where used, may include an option to unsubscribe.

Third-Party Links

The website may contain links to third-party services or websites. Biological Truth is not responsible for the privacy practices, policies, content, or security of third-party websites.

Data Retention

We may retain customer information for as long as necessary to process orders, provide support, maintain business records, comply with legal obligations, resolve disputes, and enforce policies.

Children’s Privacy

Biological Truth does not knowingly collect personal information from children. This website and its products are intended only for individuals who meet the required age and legal eligibility standards in their jurisdiction.

Your Rights

Depending on your location, you may have rights regarding access, correction, deletion, or restriction of certain personal information. To make a privacy-related request, contact Biological Truth through the website contact page.

Policy Updates

Biological Truth may update this Privacy Policy from time to time. Any updates will be posted on this page. Continued use of the website after updates means the revised Privacy Policy applies.

Compliance Notice: Products available through Biological Truth are sold strictly for research use only. They are not intended for human consumption, animal use, medical use, diagnostic use, therapeutic use, dietary use, cosmetic use, or use in food, drugs, supplements, or household products. These products have not been evaluated by the U.S. Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease.

Biological Truth

Questions About Privacy?

For privacy-related questions, order support, or account information requests, please contact Biological Truth through the official contact page.

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